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Products Guarantee

Soteco International guarantees complete interchangeability of the spare part, up to 18 months, worldwide.
Soteco International guarantees the complete interchangeability of the spare supplied parts, providing that the user complies with the instructions on storage, use and installation. During guarantee Soteco International undertakes to replace any item showing signs of manufacturing defects, free of charge. Spare parts returned to Soteco International for replacement within the guarantee period remain property of Soteco International. Soteco International declines any responsibility for irregularities or defects caused by incorrect installation and/or poor maintenance of machines where spare parts have been installed. In this case spare parts will be replaced at the customer’s expense.

 

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Period of guarantee

18 MONTHS
• Spare Parts for Oil Separators
• Gaskets for Plate Heat-Exchangers

12 MONTHS
• Plates for Plate Heat-Exchangers
• Spare Parts for Fresh Water Generators
• Spare Parts for Fuel Oil and Lube Oil Filters
• Brazed Plate Heat-Exchangers and Electric Steam Heaters

6 MONTHS
• Spare Parts for Three Screw Pumps